Hotel and catering
The hotel and catering industry includes all hotels, restaurants, campgrounds and holiday centers that can offer Wi-Fi to their guests. Discover today, in a non-exhaustive way, how ADIPSYS solutions meet the specific needs of hotel-restaurants, what benefits are derived from them as well as examples of applications.
YOUR NEEDS
- Meet the expectations of the consumer (Wi-Fi service included)
- Deploy an highly-targeted communication campaigns (up-selling & cross-selling) thanks to the Studio tool
- Push the customer to rate your business to improve your reputation
- Attract new customers to your business and reward the loyal customers
- Be able to measure the customer experience in your establishment
- With DNS Protect and Logview, ensure legal compliance: Hadopi law, anti-terrorism decree, RGPD law
your BENEFITS
- Strengthen the reputation of your institution
- Encourage guest to consume again in order to get more Wi-Fi
- Get at your disposal an exploitable database for the implementation of communication and loyalty reward strategies
- Get a better customer knowledge and deploy offers customized to their needs and/or improve services of your establishment
- Improve customer satisfaction by analyzing feebacks completed via login portal
- Increase cross-selling thanks to an highly-targeted communication
Applications
- Offer a connection time in relation with the duration of the customer stay
- Reduce waiting times by allowing customers to check-in / check-out or order online
- Give to customers the opportunity to post their photos on their social networks during their stay (earned media)
- Communicate on hotel services (cross-selling, up-selling)
- Send promotional email to your customers to get them back
- Identify your loyal customers thanks to device recognition to Wi-Fi network and reward them with promotional coupons
Did you know ?
We give you the opportunity to test Hotspot Manager for free for several weeks so that you can see all the benefits. To do this, simply click on Free trial.