What means « multi-tenant » ?

Support Adipsys/ novembre 8, 2018/ / 0 comments

Our solutions are multi-tenants which means that you can manage several clients on one platform. The term multi-tenant refers to the concept of multi-business. In addition, this term also means that different rights are granted to your clients on the platform. For example, as an integrator or an operator, you will have « super administration » rights on the platform. It means

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What is a MAC address?

Support Adipsys/ novembre 8, 2018/ / 0 comments

The Mac address is a kind of serial number of the hardware that comes in addition to the IP address, assigned by the service provider or the administrator of a network. Unlike the IP address, the MAC address is supposed to never change: when the computer is moved (physically), a new IP address is assigned to it, however its MAC

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What is a captive portal?

Support Adipsys/ novembre 8, 2018/ / 0 comments

The captive portal is the page where the user can connect to Wi-Fi. This page is usually in the colors of your establishment and you can also add your logo. On this page, as manager of establishment, you will have to decide what kind of authentication the users will have to deal with in order to connect to Wi-Fi.

What is a landing page ?

Support Adipsys/ novembre 8, 2018/ / 0 comments

The landing page is the Hotspot Manager page corresponding to the user’s client area (or with free access information). It is on this landing page that we find a welcome URL that can be modified by the hotspot manager. The landing page is not required, the welcome URL is.

What is bandwidth?

Support Adipsys/ novembre 8, 2018/ / 0 comments

Bandwidth is the internet speed that flows between a Wi-Fi terminal and a device (mobile phone, computer, etc.). With Hotspot Manager, you can restrain bandwidth for all users, so they all have the same internet speed. If you do not make this setting and if one of your users downloads a large file, it can monopolize 75% of the bandwidth,

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What do you mean by « 100% cloud »?

Support Adipsys/ novembre 8, 2018/ / 0 comments

If you already have a Wi-Fi connection with a Wi-Fi controller and a Wi-Fi terminal, you should know that our solution does not require any additional hardware. All login data collected by Hotspot Manager will be stored in the cloud, not in the hardware. It is in this sense that we are 100% cloud.

What is traffic data ?

Support Adipsys/ novembre 8, 2018/ / 0 comments

Traffic data is mainly: Information to identify the user of your Wi-Fi network: IP address, phone number, email address, etc. Information about the devices that users  use to be connected to the Wi-Fi: MAC address, etc. Login logs: date, time and duration of each connection These data must be kept for 12 months. If one of your Wi-Fi users commits

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What do you mean by « Wi-Fi monetization » ?

Support Adipsys/ novembre 8, 2018/ / 0 comments

Wi-Fi Monetization means transforming the Wi-Fi from a cost to a profit. There are different ways to monetize your Wi-Fi: Ask the users to pay to use the Wi-Fi connection. If your establishment is in a black spot, users may prefer paying in order to use your Wi-Fi connection rather than be without internet connection Broadcast a third-party’s advertising before

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What is a log ?

Support Adipsys/ novembre 8, 2018/ / 0 comments

A log is a file containing a history of the connection data of the users of your Wi-Fi network. In this file, we find: The IP address of the user the connection time the contents of the request ( link, image, video, etc.) the browser used the operating system used, etc. Anyone providing public Wi-Fi access must keep this log

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